Joy Tots

FREQUENTLY ASKED QUESTIONS:

photography

  • I need photos fast, do you offer an express service?

Yes, if you need me to finalise your photos quickly, I can have your digital downloads ready from you mini photo shoot in 72hrs instead of 2wks. Please let me know if you are interested and I can give you a quote based on what you need. Feel free to email at laura@joytots.com.

  • I can't make the next Mini Photo Shoot date, can I set my own date? 

Due to the demand of the mini photo shoots sometimes they sell out or you can't make a certain date. Rest assured every month we offer new dates released with the Joy Tots calendar. Should you require your own private photography session for a specific date/time please get in touch to check my availability and prices...Our mini photo shoots at that price are limited to the times/dates and availability on the calendar.

  • Can I bring my pet?

I love working with animals, unfortunately for the mini photo shoots held at Joy Tots we can't accept pets. If you would like to attend one of our seasonal outdoor mini photo shoots or book a private session, I'm more than thrilled to work with any and all animals!

  • What size of digital photo downloads do I get?

You will receive a 'voucher code' to apply towards your order to download 3 300DPI .JPEG downloads about 5-8MB (print size 5x7"). If you require a larger format please contact me with further details and I can give you a quote. I can digitally enlarge 300DPI photos up to 500% of their original size. This process takes time to render, save and download large amounts of data, I would need the exact output print size you wish to achieve.

  • Why are some of my photos grainy/fuzzy?

Digital downloads can only produce what photo file size allows. The larger you go bigger than the suggested output print size, you will lose detail and gain noise in the photo. It is recommended you print to the image output size and no bigger. However, we offer digital photo enlargments which are modified to be printed up to 500% of the original size. Please contact us for pricing.

Another reason why the photo isn't particularlly clear (more with group shots) is the movement of the subjects. Because of the retraints and difficult circumstances photographing quick moments in child, to 'freeze frame' the image it will naturally produce a 'noisier' photo than if the subjects could hold still.

  • What if I do not want you to use my photos?

Photos will be used for portfolio examples and/or promotion for future mini photo shoots unless you otherwise let me know. Purchasing a mini photo shoot automatically asks you to agree to the terms and conditions which state the use of the photos. However, if you change your mind, that's not a problem, just inform me in writing at goldskyphotos@gmail.com or laura@joytots.com.

  • I booked a photoshoot and need to cancel, what do I do?

Please read our Terms and Conditions containing our cancellation policies before purchasing. 

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ADDRESS

CONTACT

HOURS

117 Ferry Road

Edinburgh

EH6 4ET

SCOTLAND

hello@joytots.com

tel: 0131 5548943

Mon - Fri

Classes - 10 - 11am.

Cafe & Crafts - 11 - 5pm.

Sat & Sun

Private Venue Hire.

Book us for Parties & Events!

proud partners with Dribble

Created by Joy Tots Ltd. 2017.

A company registered in Scotland - SC558146

Joy Tots and Joy Tot are trademarks and trade names of Joy Tots Ltd.